FAQ

50% Off + Free Shipping  ·  Free Silk Pillowcase with Every Order
Got questions?

Everything you need
to know

Frequently asked questions

We've got answers


About the Lumara Lift

The Lumara Lift is a professional-grade microcurrent facial massager that uses low-level electrical currents to stimulate and tone your facial muscles. Microcurrent technology works at a cellular level to re-energize muscles, boost circulation, reduce puffiness, and promote a lifted, sculpted appearance — similar to what you'd experience in a professional facial treatment, but from the comfort of your home.
Many customers notice an immediate difference after their very first use — skin feels firmer, puffiness is reduced, and there's a visible glow. For longer-lasting, cumulative results like a more defined jawline, lifted cheeks, and smoother under-eyes, we recommend consistent daily use for 4–6 weeks. Think of it like a workout for your face — the more consistently you use it, the better the results.
Yes! The Lumara Lift is designed for all skin types — dry, oily, combination, sensitive, and mature skin. The microcurrent is gentle and non-invasive. However, we recommend consulting your doctor before use if you are pregnant, have a pacemaker, have epilepsy, or have any metal implants in your face or neck.
For best results, start with clean, slightly damp skin or apply a conductive serum or gel. Power on the device and gently glide it in upward strokes along your jawline, cheeks, forehead, and neck. Use for 5–10 minutes daily. Always move in upward and outward motions to work with the natural lift direction of your facial muscles. A full how-to guide and instructional video are included with your purchase.
Absolutely! The neck is one of the most popular areas to use the Lumara Lift. It helps tone and tighten the neck muscles, reduce the appearance of horizontal lines, and improve overall skin texture in that area. Use the same upward gliding motions as you would on your face.

Shipping & Orders

We offer free standard shipping on all US orders, which typically arrives within 5–7 business days. Expedited shipping options are available at checkout. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Currently we ship within the United States. International shipping is coming soon — sign up for our newsletter to be the first to know when we expand to your country!
Your Lumara Lift arrives in beautiful, gift-ready packaging and includes: the Lumara Lift microcurrent device, a USB charging cable, a user guide with full instructions, and your free bonus 22 Momme Double-Sided 100% Mulberry Silk Pillowcase (with qualifying orders during our current promotion).

Returns & Guarantee

We offer a 30-day money-back guarantee. If you're not completely satisfied with your Lumara Lift for any reason, simply contact our customer support team within 30 days of receiving your order and we'll process a full refund — no questions asked. We want you to love your purchase.
We stand behind every single product we ship. If your Lumara Lift arrives damaged or develops a defect, contact us immediately at our support email and we will send you a replacement at no charge. Customer satisfaction is our top priority.

Current Promotion

Our current 50% off launch promotion is for a limited time only. The Lumara Lift is $249.97 (regularly $499.97) while the promotion lasts. We can't guarantee how long this offer will be available, so we recommend taking advantage of it now before the price goes back up.
Yes! During our current promotion, every order of the Lumara Lift automatically includes a free 22 Momme Double-Sided 100% Mulberry Silk Pillowcase (valued at $88). No coupon code needed — it's added to your order automatically. This promotion is while supplies last.

Still have questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

Contact Us